A qualitative analysis of a nationally representative survey of the state of chronic non-cancer pain management in Australia.

Aust J Gen Pract

PhD, Associate Professor, School of Psychology, The University of Queensland, Brisbane, Qld; Affiliate Associate Professor, Department of Rehabilitation Medicine, The University of Washington, Seattle, WA, USA.

Published: September 2025


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Article Abstract

Background And Objectives: Although general practitioners (GPs) are the first-line treatment providers for chronic non-cancer pain (CNCP) in Australia, the experience of patients in this context is not well documented. This study explored patients' experiences with GPs managing their CNCP.

Method: Qualitative responses to two open-ended questions about GP care from adult respondents (n=200) to Chronic Pain Australia's 2021 National Pain Survey were thematically analysed.

Results: Five themes emerged regarding valued GP skills and attributes: effective treatment; communication with patients; common therapeutic factors; shared expertise; and the importance of mental health. Five themes regarding patients' needs emerged: access to services; access to medication treatment options; the importance of GPs staying up to date; communication; and common therapeutic factors.

Discussion: A critical need exists to raise GPs' awareness about the expectations and unmet needs of people living with CNCP. Addressing patients' needs early in their journey might result in better GP-patient relationships and cooperation, and more effective treatment.

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http://dx.doi.org/10.31128/AJGP-08-24-7387DOI Listing

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