Social prediction errors in assisting strangers: the role of outcomes and contexts.

Front Psychol

School of Education and Psychological Science, Sichuan University of Science and Engineering, Zigong, Sichuan, China.

Published: August 2025


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Article Abstract

Introduction: Helping behavior is a fundamental aspect of social interaction, yet little is known about how accurately helpers can predict the emotional responses of help-seekers, particularly when interacting with strangers.

Methods: This study investigated social prediction errors in helping behavior between strangers and examined how outcomes and contexts influence these errors. In three scenario-based experiments, we assessed helpers' predictions and help-seekers' evaluations of gratitude, satisfaction, enthusiasm, and competence across different helping situations.

Results: Our findings reveal consistent underestimation of help-seekers' positive emotions by helpers, with the degree of underestimation varying based on the outcomes and contexts of the helping behavior.

Discussion: The results demonstrate that social prediction errors in helping behavior are context-dependent and outcome-based, highlighting the complexity of social cognition in prosocial behavior.

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http://www.ncbi.nlm.nih.gov/pmc/articles/PMC12402666PMC
http://dx.doi.org/10.3389/fpsyg.2025.1516257DOI Listing

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