Commitment and Wellbeing: The Relationship Dilemma in a Two-Wave Study.

Front Psychol

Faculdade de Psicologia, Centro de Investigação em Ciência Psicológica, Universidade de Lisboa, Lisbon, Portugal.

Published: March 2022


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Article Abstract

There has been little consensus around the sequential relationship between organizational affective commitment and workers' wellbeing. In line with the Conservation of Resources Theory, results of this two-wave study with a contact center employee sample ( = 483) showed that organizational affective commitment decreases work ill-being (i.e., burnout) and increases work wellbeing (i.e., work-engagement). Furthermore, in keeping with the loss spiral assumption of this theory, the mediating role of burnout in the affective commitment-health relationship was supported in this study. However, in accordance with the Job Demand-Resources, work engagement was found not to prevent effects on health. The findings have implications for the organizational affective commitment theory, as well as for organizational occupational health policies and interventions.

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http://www.ncbi.nlm.nih.gov/pmc/articles/PMC9029816PMC
http://dx.doi.org/10.3389/fpsyg.2022.816240DOI Listing

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