Work overload, burnout, and psychological ill-health symptoms: a three-wave mediation model of the employee health impairment process.

Anxiety Stress Coping

a WorkWell Research Unit , North-West University, Private Bag X6001, Hoffman Street, Potchefstroom 2520 , South Africa.

Published: July 2016


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Article Abstract

Background And Objectives: The study reported here investigated the causal relationships in the health impairment process of employee well-being, and the mediating role of burnout in the relationship between work overload and psychological ill-health symptoms, over time. The research is deemed important due to the need for longitudinal evidence of the health impairment process of employee well-being over three waves of data.

Design: A quantitative survey design was followed. Participants constituted a longitudinal sample of 370 participants, at three time points, after attrition.

Methods: Descriptive statistics and structural equation modeling methods were implemented.

Results: Work overload at time one predicted burnout at time two, and burnout at time two predicted psychological ill-health symptoms at time three. Indirect effects were found between work overload time one and psychological ill-health symptoms time three via burnout time two, and also between burnout time one and psychological ill-health symptoms time three, via burnout time two.

Conclusions: The results provided supportive evidence for an "indirect-only" mediation effect, for burnout's causal mediation mechanism in the health impairment process between work overload and psychological ill-health symptoms.

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http://dx.doi.org/10.1080/10615806.2015.1061123DOI Listing

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