Optimizing Chemotherapy Waiting Time in the Day Care Unit for Gastrointestinal Cancer Patients: A Lean Six Sigma Approach.

Background: Delays in chemotherapy waiting in a day care unit (DCU) can lead to heightened patient anxiety, and reduced satisfaction, and unnecessary delays for the staff.

Purpose: This study aimed to optimize chemotherapy initiation times for cancer patients by addressing inefficiencies and enhancing process reliability.

Methods: The study was conducted in a DCU at a dedicated cancer center.